Secure your Knotty account

This is the “do it once, thank yourself later” setup. A secure account protects guest details and prevents last‑minute chaos if someone can’t sign in right before a deadline.

Set your baseline security

• Use a unique password for Knotty (not reused from anywhere else).
• Verify your email address (so recovery emails actually work).
• Enable authenticator-based two-factor authentication (2FA).

Why 2FA helps

2FA adds a second lock. Even if someone gets your password, they still can’t sign in without a one-time code from your phone (or password manager). It’s one of the easiest ways to avoid surprise account access issues.

Enable 2FA

1. Open your Profile.
2. Select Add authenticator.
3. Scan the QR code (or enter the secret manually).
4. Enter a fresh 6-digit code to confirm setup.

Note: You’ll need a verified email for this flow.

Recovery paths

Reset password

1. Use Forgot password on the login screen.
2. Open the newest reset email.
3. Create a new password with at least 8 characters.

Re-verify email

If verification is blocking you, go to /verify-email to request a new verification message, then open the newest email you receive.

Troubleshooting

• If no reset email arrives → check spam/junk, and confirm you’re using the same email you originally signed up with.
• If your 2FA code fails repeatedly → turn on automatic time sync on your phone, then try a newly generated code.
• If a verification link expired → request a new verification email and open the newest message right away.

Quick checklist

• Set up password + verification + 2FA before things get busy.
• Keep your phone time set to “automatic.”
• Always use the newest reset/verification email.